About Fiction

We launched Fiction with the idea that quality products don’t have to be expensive and that affordable products don’t need to be picked from a Chinese catalog. We design every product we make right here in sunny California. We proudly make our bikes and parts in Taiwan, not mainland China. There is one reason $7,000.00 high-end road bikes are made in Taiwan and $100.00 WallyWorld bikes are made in China…

-Fiction BMX

Contact Fiction

Tell us a tale…

N. American Office

Address: 641 S. Palm Street., Unit E. La Habra, CA 90631

Phone: +1 562.690.5133

Email: usa@stolenbmx.com


Hours


Monday – Friday 9am – 5pm PST

Saturday Closed

Sunday Closed

European Office

Address: Unit2, The Croft, Burts Lane, Mannington, Wimborne, Dorset BH21 7JX UK

Phone: +44 (0) 1202.827.736

Email: info@stolenbmx.com


Hours


Monday – Friday 9am – 5pm

Saturday Closed

Sunday Closed

FIND A LOCAL DEALER

Click the button below to find a Fiction retailer near you!

FIND DEALER

Distributors

Find A Stolen Distributor Near You!

QUALITY BICYCLE PRODUCTS
+1 952 941 9391
qbpbmx.com/contact

GREASY COMB DISTRIBUTION
+1 562.590.5133
sales@stolenbmx.com
www.greasycomb.com

THE BICYCLE CORP
+61 039558.5449
neilw@bikecorp.com.au
www.bikecorp.com.au
NATURALS
+31 06429 87070
naturals@zeelandnet.nl
OPPOSITE BMX
+55 62328 76807
info@oppositebmx.com.br
EVOLUTION BMX
+386 4046 3382
evolutionbmx@gmail.com
ORBIT BMX
+1 868 764 9491
contact@orbitbmx.com
D’AMOUR BICYCLE
+1 514 637 6511
denis@damourbicycle.com
LEON ZIMEND Y CIA LTDA.
+56 2696 1937
jzimend@icbikes.cl
EVO DISTRIBUTION
+86 135-4132-0404
evobikeco@hotmail.com
evodistribution.lofter.com
FUEL DISTRIBUTION
+57 310267 8479
CYCLO FERDA
+420 72427 2953
cykloferda@seznam.cz
DNK/GRL/NOR/SWE
222 CYCLES DENMARK
+45 8752 2221
kontakt@222cycles.dk
GRAVITY MTB
+358 40843 3936
info@gravitymtb.net
UNLEADED BMX
+33 49453 7095
jeffdenhez@yahoo.fr
SERKOS BIKE
+30 21 32120 23005
info@serkosbikes.gr
VELVART BIKE CO.
+36 1351 3942
velvart@t-online.hu
UNDERGROUP
+7 777 025 8536
undergkz@gmail.com
BSTAR BIKE
+82 10 2515 8809
koreabmx@gmail.com
EXTREME SPORTS CO. LLC
+965 2225 4567
EXPRESS TRADING
+356 2167 7389
mark9h1bn@euroweb.net.mt
ADVENTURE BRANDS
+64 7541 1225
ross@adventurebrands.co.nz
ELEMENT DISTRIBUTION
+47 6679 6189
PROLETARYAT BMX
+48 60014 1878
kuba@prlbmx.pl
SKILL BIKES
+35 196 335 8168
pedro@skillbikes.com
BICI SHOP
+07 2666 3877
office@bicishop.ro
20 INCHES LTD.
+007 925 507 2905
vladimir_dragon@mail.ru
KAROL SZOLGAI
+09 1706 3806
szolgai@szolgai.sk
360 BICYCLES SLL
+933 568 979
info@360bs.net
INFINITY BIKES
+886 92720 0522
bmx7075@yahoo.com.tw
PIPAT CYCLE TRADING CO.
+66 2758 8833
info@pipatcycle.com
VELOTRADE LTD.
+38 50402 3705
chernenko.maks@gmail.com

F.A.Q.

Frequently Asked Questions

WARRANTY POLICY
PARTS WARRANTY: – Warranty is as follows for all hard-goods; 30 days from date of purchase on all parts against manufacturing defects and defects in materials, 90 days from date of purchase on all frames against manufacturing defects and defects in materials. (Only valid to original purchaser with copy of receipt), lifetime warranty items use same guidelines below.

– Wear & tear, product abuse, and improper use are not covered under warranty.

– Shipping costs to Fiction are covered by original purchaser, upon warranty approval shipping costs back to said customer is covered by Fiction.

– After examination, warrantied products are subject to repair or replacement. Availability may result in alternative products or colors deemed suitable by Stolen being sent as replacements. Exact color and model is not guaranteed.

– Soft-goods excluded in warranty.

– If you feel your product is not covered under warranty call us to see which options you qualify for under our crash replacement policy (see below).

CRASH REPLACEMENT POLICY
– If a product is no longer under the warranty duration, or simply does not qualify, we offer a very lenient crash replacement discounted pricing policy to keep you riding.

– Please contact us for pricing and availability, valid receipt for product in question needed at time of crash replacement purchase.

WARRANTY PROCESS
– If you live in the United States please contact us through either email or phone to receive an RA number if applicable.
(If you live in another area please contact your corresponding nearest distributor)

– Upon receiving an RA # send effected product(s) into the address below along with a copy of your receipt, and a sheet with your information (IE- Name, Phone, Email, Address, etc)

– After examination your product may be replaced, repaired, or returned to the address provided.

– Availability may result in alternative products or colors deemed suitable by Stolen being sent as replacements. Exact color and model is not guaranteed.

WARNING
Use Fiction BMX products at your own risk. These products are to be installed or assembled by a qualified bike shop and used only in the manner intended by the bicycle manufacturer. Be sure to follow any enclosed instructions when installing products. Do not use this product if defective or damaged. The purchaser or user assumes all risks associated with the use of this product.

You can find genuine Fiction parts at your local dealer (use our dealer locator to find nearest one by clicking HERE), or on your favorite mail order website. If you are outside the United States please contact your nearest distributor (use our distributor list).
If you live in the USA:

To receive one (1) free FCTN sticker:

Send a self addressed & stamped enveleope (S.A.S.E.) to our US office below:

Fiction BMX
Attn: Stickers Yo!
641 S. Palm Street, Unit E
La Habra, CA 90631

To receive twelve (12) assorted FCTN stickers:

Send $5.00 by money order or check to the address above.

You can also purchase them via Paypal/Credit Card by clicking the ‘Buy Now’ link below:

http://www.sfictionbmx.com/stickers

If you need replacement decal kits for complete bikes please email or call us at our USA office.
(562) 690-5133
Staff@Stolenbmx.com

If you live outside the USA:

Please contact your local distributor (see distro. list)